Desktop Support Engineer

2 days ago


North Shields, North Tyneside, United Kingdom Baltic Recruitment Services Ltd Full time

Baltic Recruitment Services Ltd is currently working with OsecoElfab, a global manufacturer of customised rupture discs and explosion vents, to find an IT Support Technician.

This role would be ideal for someone with 1-2 years industry experience or a recent graduate looking to develop their skills in IT support.

Key Responsibilities:
  • Provide technical assistance to users and IT systems at the North Shields site, resolving issues related to hardware, software, and network connectivity.
  • Assist with troubleshooting, user support, and basic system maintenance, learning from more experienced team members.

The successful candidate will have the opportunity to work in a fast-paced IT environment, developing skills in Windows 10/11, Office 365, and related software products. They will also gain exposure to scripting languages, such as PowerShell.

Requirements:
  • Familiarity with basic networking concepts (WiFi, VPNs).
  • Ability to provide basic hardware and software support.
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Strong organisational skills with a focus on meeting deadlines and completing tasks efficiently.
Compensation:

A competitive salary of £25,000 - £35,000 per annum, depending on experience level, is on offer. Additionally, the company offers a comprehensive benefits package, including a company pension scheme, bonus potential, private healthcare, and additional benefits.



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