Operations Leadership Expert
2 weeks ago
We are seeking an experienced E-commerce Operations Manager to join our team at Prospa.
This role offers a unique opportunity to work with a dynamic and innovative e-commerce business, driving growth and profitability for our successful brands.
About UsProspa is a fast-growing e-commerce business that's revolutionising the industry with its innovative approach and commitment to excellence.
We have a talented team of 18 professionals working from our Manchester office, and we're passionate about creating a positive work environment that fosters growth and development.
Key Responsibilities- Lead operations teams to achieve performance objectives.
- Drive operational efficiency across teams to ensure smooth workflows.
- Collaborate with clients and service teams to ensure client growth meets targets.
- Oversee internal KPI reporting to ensure client accounts meet monthly targets.
- Act as a senior figure with clients, contributing to strategic discussions and enhancing client relationships.
- 2+ years experience in a senior e-commerce role or similar in an agency.
- 6+ years experience working with DTC e-commerce.
- A clear understanding and passion for the e-commerce brand landscape.
- Exceptional problem-solving abilities and influencing skills.
- Strong planning and organisational skills.
- Salary: £55,000+.
- Annual bonus scheme of 7.5% based on discretionary company targets.
- Employee Assistance Plan.
- Unlimited training budget.
- Hybrid working.
- Personal and professional development plans.
- 25 days holiday + Bank Holidays per year.
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