Operations Leadership Expert

2 weeks ago


Manchester, United Kingdom Prospa Full time
About the Opportunity

We are seeking an experienced E-commerce Operations Manager to join our team at Prospa.

This role offers a unique opportunity to work with a dynamic and innovative e-commerce business, driving growth and profitability for our successful brands.

About Us

Prospa is a fast-growing e-commerce business that's revolutionising the industry with its innovative approach and commitment to excellence.

We have a talented team of 18 professionals working from our Manchester office, and we're passionate about creating a positive work environment that fosters growth and development.

Key Responsibilities
  • Lead operations teams to achieve performance objectives.
  • Drive operational efficiency across teams to ensure smooth workflows.
  • Collaborate with clients and service teams to ensure client growth meets targets.
  • Oversee internal KPI reporting to ensure client accounts meet monthly targets.
  • Act as a senior figure with clients, contributing to strategic discussions and enhancing client relationships.
Requirements
  • 2+ years experience in a senior e-commerce role or similar in an agency.
  • 6+ years experience working with DTC e-commerce.
  • A clear understanding and passion for the e-commerce brand landscape.
  • Exceptional problem-solving abilities and influencing skills.
  • Strong planning and organisational skills.
Why Join Us
  • Salary: £55,000+.
  • Annual bonus scheme of 7.5% based on discretionary company targets.
  • Employee Assistance Plan.
  • Unlimited training budget.
  • Hybrid working.
  • Personal and professional development plans.
  • 25 days holiday + Bank Holidays per year.


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