Third Level Technical Support Engineer

5 days ago


Worcester, Worcestershire, United Kingdom team UK Full time

Are you a highly motivated and organized individual looking for a challenging role as a Third Level Technical Support Engineer?

We are seeking a skilled engineer to join our team in the UK, responsible for providing escalated support to our customers using email/ticketing, live chat, and telephone. This role involves deploying new customer services, system administration, ongoing management, and upgrades.

The successful candidate will have strong troubleshooting skills, excellent spoken and written English communication skills, and a customer service driven approach with commercial awareness.

We offer a competitive salary of approximately £35,000 - £45,000 per year, depending on experience.

In addition to a competitive salary, we offer a range of benefits including:

  • A diverse and inclusive culture
  • A relaxed collaborative atmosphere
  • Motivational coachstyle leadership
  • Employee perks including an enhanced holiday scheme and a birthday bonus

We are committed to providing our employees with the training and support they need to succeed in their roles. As a result, you will be given complete training and support to help you excel in this position.



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