Customer Service Technician

4 weeks ago


Sheffield, Sheffield, United Kingdom Vastbouw Full time
Job Description

We are actively building diverse teams and welcome applications from everyone.

  • Provide a technical service to customers, including installation, maintenance and repair of equipment, ensuring customers receive a satisfactory service in line with agreed service level agreements.
  • Maximize revenue by identifying potential business and professional service opportunities while carrying out day-to-day duties.
You will ideally have:
  • Excellent knowledge of electrical/mechanical engineering.
  • Proven experience in the service and repair of a broad range of EPOS and IT equipment, including but not limited to: Tills, Printers, PEDS (Payment Electronic Data Interchange Systems), Scanners, Access Points (APs), Switches & Routers.
  • Excellent knowledge of Company Service procedures.
  • Good organizational skills, with the ability to multitask to meet service priorities.


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