Customer Service Technician

2 days ago


Sheffield, Sheffield, United Kingdom CV-Library Full time
Job Title: Customer Service Technician

About the Role:
This exciting opportunity has arisen for a Customer Service Technician to join our dynamic team covering Sheffield, Rotherham, Doncaster, and surrounding areas.

You will be working in the field, ensuring continuity of customer operations and high levels of customer satisfaction through installation, maintenance, and repairs on equipment within an assigned territory.

We offer full training on the product and industry, so no prior experience is necessary. However, experience mending white goods has great transferable skills for this role, and a good level of mechanical/electrical aptitude is ideal. You will also enjoy general PC hardware and software maintenance, working with Windows operating systems, or generally taking things apart, mending, and putting them back together again.

The successful candidate will have a full UK driving licence and be able to work on their own with minimal supervision, managing their time effectively and proactively. They will also possess basic computer hardware and software knowledge. Full training will be provided to the right candidate.

Working Arrangements:
This role comes with a company vehicle, which can be used for personal use, and a fuel card. We provide all required tools, including a laptop and Android phone. The working pattern includes 5 days per week, with 2 days off, and reasonable shift hours: 7am - 4pm, 8am - 5pm, 9am - 6pm, and 12pm - 9pm. No more than 25% of working shifts will be scheduled as late shifts. Excellent company benefits include 30 days holiday per year, including bank holidays, and a competitive salary of £25,000 - £30,000 per annum.

With a thriving and supportive workplace, we are looking for an individual who is looking to advance their career in engineering/IT and gain hands-on experience.

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