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RAC Motorist Service Expert

3 weeks ago

Lincoln, Lincolnshire, United Kingdom RAC Motoring Services Full time
RAC Motorist Service Expert Job Description

We're seeking an experienced Vehicle Repair and Maintenance Professional to join our team as a Mobile Vehicle Technician. In this role, you'll have the opportunity to work with different types of light vehicles, providing exceptional service to our customers by carrying out car services, diagnostics, repairs, and checks at their homes or workplaces. If you're a people person, enjoy problem-solving, and are passionate about delivering excellent customer service, we'd like to hear from you.

Job Overview
This is a fantastic opportunity for a skilled Light Vehicle Maintenance technician with a minimum of 3 years' experience in the motor trade to join our rapidly growing team. You'll be responsible for carrying out car services, diagnostics, repairs, and checks, as well as providing exceptional customer service, answering questions, giving advice, and representing the RAC. Your excellent communication skills and customer focus will enable you to build strong relationships with our clients and contribute to the success of our team.

Key Requirements
- Level 2 Light Vehicle Maintenance qualification (or equivalent)
- Minimum 3 years' practical experience as a vehicle technician in the motor trade working with different types of light vehicles
- Full UK driving licence with less than 6 points
- Excellent communication skills and customer focus

What We Offer
- Competitive salary: £31,860 with opportunities for career progression up to £34,560
- £2,000 welcome bonus
- Full-time hours with opportunities for overtime, paid at 1.5x hourly rate
- 35-hour workweek, Monday to Saturday, 8am-8pm
- 23 days' holiday allowance (rising to 25 with service) + bank holidays
- Family leave support, including paid time off, flexibility, and resources to balance work and family commitments
- Option to join the RAC's Group Personal Pension scheme, with employer matching/contribution up to 6.5% on qualifying earnings
- 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members), with option to flex up to 10x cover through flexible benefits offering
- Confidential personal support service, available 24/7, for you and any family members aged 16+ in your household
- Car salary sacrifice scheme after 12 months' employment, with significant tax savings, including electric vehicle options
- Free RAC Ultimate Complete Breakdown Service from day one
- Access to Orange Savings, our online discounts portal, offering thousands of savings on high-street retailers, supermarkets, holidays, tech, and more

Why Join Us?
We're a dynamic and forward-thinking company, committed to developing a culture that's representative of the diverse communities we serve. Our goal is to deliver exceptional customer experiences, and we're looking for talented individuals who share our passion and values. Join us and become part of a team that's dedicated to making a difference in the lives of our customers.