Liz Earle Beauty Lead
6 hours ago
This role requires a seasoned leader to manage and cultivate a skilled team, dedicated to delivering outstanding customer experiences. Key responsibilities include collaborating with customers to identify their skincare requirements and providing tailored consultations and services.
Main Accountabilities:- Develop and implement strategies to drive team performance, fostering a culture of excellence.
- BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CUSTOMERS AND COLLEAGUES.
- DELIVER PERSONALIZED CONSULTATIONS AND SKIN SERVICES.
- CREATE BUSINESS PLANS AND LEAD IN-STORE PROMOTIONS TO ACHIEVE SALES TARGETS.
- PARTICIPATE IN OUR AWARD-WINNING 12-MONTH SKIN SCHOOL DEVELOPMENT PROGRAM.
- ENSURE THE COUNTER IS WELL PRESENTED, SHOWCASING THE LIZ EARLE PRODUCT RANGE.
- ACT AS AN AMBASSADOR FOR THE LIZ EARLE BRAND.
- A genuine enthusiasm for skincare and appreciation for Liz Earle products.
- PROVEN EXPERIENCE IN LEADING AND MOTIVATING TEAMS, PROMOTING PERFORMANCE, GROWTH, AND A SUPPORTIVE ENVIRONMENT.
- EXCELLENT CUSTOMER SERVICE SKILLS, WITH EXPERIENCE WORKING WITH CUSTOMERS AND ENSURING A WELCOMING EXPERIENCE.
- ABILITY TO WORK WITH BUSINESS PLANS, ACHIEVE SALES TARGETS, AND REVIEW INDIVIDUAL AND TEAM PERFORMANCE.
- A COMMITMENT TO ONGOING LEARNING AND DEVELOPMENT, EXPANDING KNOWLEDGE OF SKINCARE AND SERVICE EXPERTISE.
- Liz Earle Employee discount up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- CIBTAC certification as a certified skin expert
- Generous holiday entitlement increasing with length of service
- Personal Pension Scheme
We offer a competitive salary of £50,000 - £60,000 per annum, depending on experience.
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