HR Services Team Member

14 hours ago


StratforduponAvon, Warwickshire, United Kingdom ENGINEERINGUK Full time
Job Description

We are seeking a skilled HR Services Team Member to join our team at NFU Mutual. As an HR Services Team Member, you will act as the primary point of contact for employees and managers with HR-related queries.

Your key responsibilities will include interpreting, advising, and investigating HR policies, systems, and processes, and triaging incoming queries. You will process, review, and action employee transactions across the employee lifecycle, ensuring accurate documentation and systems updated for effective statutory and HR reporting.

You'll manage a caseload of employee screening requirements, keeping employees and line managers informed of progress and managing any adverse findings to ensure compliance with Group and Regulatory standards.

To support the development and growth of our team, you will contribute to the implementation of end-to-end HR Services team processes in line with our HR Process Excellence Framework.

About the Role

  • This is an exciting opportunity to develop your administration and customer service skills within a professional HR environment.
  • You will be responsible for providing guidance on a diverse array of HR topics while delivering exceptional customer service for all employee transactions.
  • As an HR Services Team Member, you will play a critical role in supporting the delivery of HR Services to our customers.

About You

If you are proactive, customer-focused with a keen eye for detail and a commitment to excellence, we invite you to apply for this opportunity.

Salary: £25,000 - £26,000 per annum (dependent on experience)


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