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Night Porter
1 month ago
Main Responsibilities:
The Night Porter will be responsible for ensuring the smooth operation of the hotel during the night period, maintaining luxury standards, and ensuring the safety and security of all guests and team members.
Key Tasks:
- Maintaining and enhancing luxury standards at all times
- Running and balancing the Night Audit process
- Night bar and Room Service
- Running all emergency evacuations and procedures as per the standards
- Answering any guest queries or questions
- Security of the property and the guests
- Answering switchboard
- Checking guests in and out of the hotel
- Adhering to all health and safety regulations
- Maintaining standards of Cleanliness within the hotel
- Reporting of any maintenance faults
Requirements:
- Outstanding customer service skills
- Previous experience in a similar operation
- Excellent customer service techniques
- A responsible and detail-oriented approach to tasks
- Ability to work alone
- Excellent spoken English
- Computer skills
- Positive attitude
About The Manor House:
The Manor House is a luxury hotel that prides itself on providing exceptional service to its guests. As a Night Porter, you will be an integral part of our team and will be responsible for ensuring that our high standards are maintained at all times.
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and progression
- A positive and supportive work environment
- Access to our learning platform and training programs
- Free gym access and other employee benefits
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.