Residential Power Solutions Specialist
2 weeks ago
EcoFlow was born out of the dream of a group of battery engineers in 2017. Amidst the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions. Our vision is to power a new world, a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone. Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.
Your Responsibilities
In this role, you will be responsible for providing after-sales technical support for all EcoFlow product series, maintaining good relationships with key accounts and sales channels, collaborating with internal resources to ensure technical problems are appropriately solved, recording EcoFlow Product Solution decks and respective technical materials for product promotion and after-sales service related uses, providing product demonstration, training, trial test support, and technical answers for EcoFlow installers, retailers, and end-users, staying tuned for industry trends, collecting and recording EcoFlow product technical feedback and product iteration suggestions for EcoFlow.
Requirements
To succeed in this role, you should have at least 3 years of experience as a technical service engineer, preferably with working experience in solar panels, power storage, batteries, and electrical tools companies. You should also possess excellent communication skills in English, be able to maintain effective communication with both EcoFlow teams and clients' side, have an electrical engineering degree, be proficient in using tools such as MS Word, Excel, Visio, and etc., be self-driven, prudent, patient, and able to work on-site independently, and work well under only general supervision. Fluency in additional European languages is considered a plus.
Benefits
We offer a competitive salary package and performance-based bonus, flexibility of working type, and a positive and warm team with transparent information transferring. According to market standards, the estimated salary for this position is around £45,000 - £55,000 per year, depending on qualifications and experience.
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