Hotel Reservation Specialist
6 days ago
As a Reservations Intern at 25hours Hotel One Central, you will be immersed in the operations of a lifestyle hotel's reservations department. Your primary responsibility will be to manage reservations, providing an exceptional guest experience and ensuring seamless communication with our team.
This internship is designed to provide hands-on experience and insight into the workings of a reservations department. You will have the opportunity to work closely with our team to develop skills in reservation management, customer service, and teamwork.
**Estimated Salary:** 45,000 - 60,000 AED per annum (based on industry standards and location)
**Key Responsibilities:*
- Manage incoming reservations and coordinate with the front desk team
- Communicate with guests to confirm booking details and resolve any issues
- Work closely with the sales team to upsell packages and promotions
**Requirements:
- Currently enrolled in a relevant degree program, preferably in Hospitality Management, Tourism, or a related field
- Familiarity with hospitality software and systems
- Excellent communication and problem-solving skills
**Benefits:**
- Generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- A comprehensive training program to develop your skills and knowledge
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