Senior Client Accounts Professional

3 weeks ago


Birmingham, Birmingham, United Kingdom Holland & Knight LLP Full time

Holland & Knight LLP is seeking a skilled Senior Client Accounts Specialist to join their team.

As a key member of the Client Accounts team, this role will focus on resolving client non-payment issues and improving collection realization.

The ideal candidate will have 5-7 years of work experience in a professional environment or 2-3 years of experience as a Client Accounts Specialist. They must be self-motivated, possess a high level of professionalism, and have excellent organizational, problem-solving, and time management skills.

Key responsibilities include:

  • Communicating and interacting with attorneys, assistants, and clients
  • Responding to collection-related requests quickly, effectively, and accurately
  • Managing assigned attorneys' inventory, monitoring and resolving aged invoices, credit balances, and aged unbilled work
  • Handling all aspects of client outreach to resolve non-payment issues
  • Assisting with the training of new hires in conjunction with the Client Accounts Coordinators, Client Accounts Manager, and Financial Applications Trainer

Benefits: Holland & Knight LLP offers a comprehensive benefits package, including generous paid time off, eleven paid holidays per year, and comprehensive medical, dental, and vision plans.


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