Customer Service Representative

1 month ago


Billingshurst, United Kingdom Lidl Full time
About the Role

We're looking for a motivated and detail-oriented Customer Assistant to join our team at Lidl. As a Customer Assistant, you'll play a vital role in ensuring our store runs smoothly and efficiently, providing excellent customer service and maintaining a clean and organized store environment.

Key Responsibilities
  • Precisely unpack deliveries during the night shift, ensuring timely restocking of shelves
  • Ensure all access areas are clear for our drivers, promoting a safe and efficient delivery process
  • Maintain the store's appearance, both on the shop floor and behind the scenes, adhering to high standards of cleanliness and organization
  • Assist in organizing specific areas for promotions and special offers, driving sales and customer engagement
  • Independently conduct regular freshness checks, ensuring our stock is rotated and of the highest quality
Requirements
  • Knowledge or experience working in a fast-paced environment, with the ability to adapt to changing priorities
  • Excellent attention to detail, even when working under pressure
  • Self-motivation to work hard and deliver high-quality results
  • Ability to work effectively as part of a team, contributing to the success of your store
  • Ideal candidates will have previous experience working night shifts
What We Offer
  • Competitive salary based on equal opportunity and pay structures
  • Extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave
  • Contributory pension scheme and long service awards
  • A supportive and inclusive work environment, valuing diversity, equity, and inclusion

We're proud to be a diverse, secure, and fast-growing business, offering quality training and real opportunities to build your career. If you're ready to take on a new challenge and make a real difference, apply now to join our team at Lidl.



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