Customer Service Representative

3 weeks ago


Billingshurst, United Kingdom Vanta Staffing Limited Full time
Vanta Staffing Limited is seeking a skilled Service Advisor to join their team. The ideal candidate will have previous experience in an agricultural machinery or automotive aftersales environment, with excellent customer communication skills and telephone manner. Key responsibilities include professionally communicating with customers, producing job cards, and preparing invoices. The successful candidate will be computer literate and confident using Microsoft Word, Excel, and office software. The role is permanent, with a competitive hourly rate of £14.50 and working hours from Monday to Friday 08:00AM-05:30PM. If you are a motivated and organized individual with a passion for delivering exceptional customer service, please apply for this exciting opportunity.

Key Responsibilities:
• Professionally communicate with customers by telephone or in person to provide information about products and services or to obtain details of customer issues.
• Produce job cards and update customers and machine records.
• Prepare and complete invoices, advise customers on estimated costs of repairs and timescales of work due to be completed.

Requirements:
• Previous experience in an agricultural machinery or automotive aftersales environment.
• Excellent customer communication skills and telephone manner.
• Computer literate and confident using Microsoft Word, Excel, and office software.

Working Hours:
Monday to Friday 08:00AM-05:30PM.

Hourly Rate:
£14.50.

Location:
Billinghurst, West Sussex.

Duration:
Permanent.

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