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Retail Sales Associate

1 month ago

StocktononTees, Stockton-on-Tees, United Kingdom EG Group Full time
Role Overview

We are seeking a motivated and friendly Retail Sales Associate to join our EG Group team. As a key member of our bakery team, you will be responsible for delivering exceptional customer service, preparing products, and maintaining a welcoming store environment.

About the Role

This part-time role involves working varied shifts between 6:00am and 6:00pm, including early mornings and weekends. You will be required to work independently and as part of a team to achieve sales targets and maintain high standards of customer service.

Key Responsibilities
  • To provide excellent customer service by engaging with customers, responding to their queries, and resolving any issues in a timely and professional manner.
  • To prepare and present products in an attractive and appealing way, adhering to company guidelines and standards.
  • To maintain a clean and tidy store environment, including the shop floor, stockroom, and customer areas.
  • To work effectively with colleagues to meet sales targets, achieve customer satisfaction, and maintain high standards of store presentation.
What We Offer

We offer a competitive hourly rate of £11.75 for those over 21, £7.15 for 17-year-olds, and £6.60 for 16-year-olds. Our benefits package includes:

  • 25% staff discount on all Cooplands products
  • 28 days' annual leave (including bank holidays) rising to 33 days with long service
  • Pension scheme
  • 24/7 access to virtual GP and wellbeing service
  • Life assurance
  • Progression and career opportunities
  • Recognition rewards
  • Discretionary sickness pay
  • Access to employee assistance programme
  • Free hot drinks during breaks
Requirements

To succeed in this role, you should have:

  • Previous customer service experience or a willingness to learn
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work varied shifts, including early mornings and weekends
Why Join Us?

As a Retail Sales Associate at EG Group, you will have the opportunity to develop your skills and knowledge in a fast-paced retail environment. You will work with a talented team of professionals who share your passion for delivering exceptional customer service. Our stores are modern, well-equipped, and welcoming, making them a great place to work. Apply today to join our team and take the first step towards a rewarding career in retail