Customer Experience Advocate

5 days ago


ChesterleStreet, Durham, United Kingdom NEXT Full time

About the Opportunity:

We are seeking a Sales Team Member to join our team, who is passionate about delivering exceptional customer service and has a keen eye for detail. As an Apprentice Service Team Member, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on delivering excellent customer service and achieving sales targets.

Key responsibilities include:

  • Offer fast and friendly service at all times, helping our customers to find the perfect products
  • Share your passion and knowledge about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms and processing deliveries
  • Take control of your own development

The successful candidate will be a great communicator, with a friendly and approachable demeanor. You will be excited about the challenge of a varied and fast-paced job, and be flexible and supportive in your approach.

**Estimated Salary:** £9.00 per hour, 35-40 hours per week.

Benefits:

We offer a range of benefits to support your health, wellbeing and career development, including:

  • Recognition and rewards for doing a great job and achieving great results
  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • 10% off most partner brands & up to 15% off Branded Beauty
  • 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
  • Early VIP access to sale stock
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Access to fantastic discounts at our Staff Shops
  • Sharesave scheme
  • Access a digital GP and other free health and wellbeing services
  • Life assurance
  • You can register for a discounted health plan for you and your family
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Earn, learn and gain a qualification (England stores only)
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
  • Support Networks - Access to Network Groups to empower and celebrate each other
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more


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