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Unit Supervisor

2 months ago

Dunfermline, Fife, United Kingdom Tenpin Full time

The Role

As a Unit Supervisor at Tenpin, you will be responsible for delivering exceptional customer experiences and driving sales growth. You will be passionate about creating a fun and engaging environment for our customers and team members.

  • Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
  • Promote a sales-focused culture and identify opportunities to increase sales within the centre.
  • Lead and support team development, deputizing in the absence of senior management.
  • Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.

What You Need

  • At least 12 months of supervisory experience in leisure, hospitality, or retail.
  • Passionate about exceptional customer service.
  • Experience in leading large teams.
  • Determined, enthusiastic, and patient.
  • Ambitious and eager to progress.
  • Fully flexible and adaptable to change.

Our Amazing Benefits

  • Tenpin Treats – retailer discounts, Smart Tech, and Best Doctors.
  • Free Bowling for family and friends.
  • Free Food (when working 6 hours or more).
  • Enhanced Maternity, Paternity, Adoption leave.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance – 2 x annual salary.
  • Long Service Awards.
  • Recommend a Friend Scheme.
  • On the Spot Rewards.

Career Development

At Tenpin, we value great people and offer opportunities for advancement. Many of our managers have started as Team Members, so why not take the first step in your career development journey?