Facilities and Operations Officer

1 month ago


Dunfermline Fife, United Kingdom Amazon TA Full time

You’ll operate out of one of our dynamic Fulfillment Centers: these sit at the heart of Amazon’s world-class, rapidly growing business. They’re where we manage our fast-moving inventory; You’ll be directly responsible for managing a team of Area Managers and their direct reports on night shift: meanwhile, you will report to the Senior Operations Manager of your Fulfillment Center. The quality of your leadership is key to success in this role: you'll motivate and support your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you manage. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Your role will be pivotal in the overall management, control, organisation and direction of either Outbound or Inbound operational areas of your FC on night shift. In your inventory control and systems environment, you’ll manage timely data collection, updating operations metrics on an hourly basis,


- Therefore, you’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,


- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,


- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,


Lead and supervise a team of Area Managers (2-4 front-line supervisors depending on shift and activity levels) and 100-300 hourly employees for operations within the Fulfillment Center.
Responsible for the overall safety, quality and performance and customer experience of the shift.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Strategic planning and forecasting; appraise performance; reward and discipline employees; Mentor, train and develop teammates for career progression and learning
Ability to develop and share best practices across the shifts and network. Bachelor’s degree (or working towards a bachelor’s degree) .
Advanced proficiency in written and verbal English. Relevant experience in performing data analysis
Preferred qualifications are not required to apply for a position at Amazon. Experience in Lean, Six Sigma and Kaizen techniques Experience in a similar logistical working environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit



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