Dutch Speaking Customer Service Representative
3 weeks ago
Job Title: Dutch Speaking Customer Service Executive
Job Type: Permanent
Location: London
Salary: £26,000 - £30,000 per annum (depending on experience)
We are seeking an experienced Dutch speaking Customer Service Executive to join our client's friendly and supportive team based in central London. This is a great opportunity to develop your knowledge in a thrilling industry.
Your responsibilities will include:
- Delivering exceptional customer service and selling tickets as well as upselling across the Dutch market.
- Ensuring that all enquiries via telephone, email and chat are being responded to in a timely manner.
- Maintaining client/customer satisfaction
- Working closely and cooperatively with other departments of the company
- Translating website content, from English to Dutch.
About you:
The successful candidate will be a customer-focused individual, confident and well-spoken in Dutch as you will be dealing with a variety of customers. As a Dutch speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.
Key requirements:
- Fluent in Dutch and English to a native level, both written and spoken
- Previous experience as a Sales Executive, Client Service Support, Sales Representative or Customer Service Executive
- Great eye for detail and excellent problem-solving skills
- Ability to multitask and prioritise workload effectively
- Great organisational and time management skills
- Strong communication skills and able to work well in a team
- Be detail-oriented, analytical, driven and motivated
To apply, please send your CV in English and in Word format to Valentina.
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