Dutch Speaking Customer Service Representative

4 weeks ago


London, Greater London, United Kingdom Language Matters Recruitment Consultants Ltd Full time

Job Title: Dutch Speaking Customer Service Executive

About the Role:

We are seeking a skilled Dutch speaking Customer Service Executive to join our team based in London. As a customer-focused individual, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.

Key Responsibilities:

  • Customer Service: Respond to customer enquiries via telephone, email and chat in a timely manner
  • Ticket Sales: Sell tickets and upsell across the Dutch market
  • Client Satisfaction: Maintain client satisfaction by addressing their concerns and resolving issues
  • Team Collaboration: Work closely with other departments to ensure seamless communication and delivery
  • Content Translation: Translate website content from English to Dutch

About You:

To be successful in this role, you will need to be fluent in Dutch and English, both written and spoken. Previous experience as a Sales Executive, Client Service Support, Sales Representative or Customer Service Executive is required. You will also need to have great eye for detail, excellent problem-solving skills, and the ability to multitask and prioritise workload effectively.

Requirements:

  • Fluent in Dutch and English, both written and spoken
  • Previous experience in sales or customer service
  • Great eye for detail and problem-solving skills
  • Ability to multitask and prioritise workload
  • Strong communication skills and ability to work well in a team

How to Apply:

Please send your CV in English and in Word format to Valentina.

Language Matters Recruitment Consultants Ltd:

We are acting as an employment business in relation to this vacancy.



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