Dutch Speaking Customer Service Representative
4 weeks ago
Job Title: Dutch Speaking Customer Service Executive
About the Role:
We are seeking a skilled Dutch speaking Customer Service Executive to join our team based in London. As a customer-focused individual, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.
Key Responsibilities:
- Customer Service: Respond to customer enquiries via telephone, email and chat in a timely manner
- Ticket Sales: Sell tickets and upsell across the Dutch market
- Client Satisfaction: Maintain client satisfaction by addressing their concerns and resolving issues
- Team Collaboration: Work closely with other departments to ensure seamless communication and delivery
- Content Translation: Translate website content from English to Dutch
About You:
To be successful in this role, you will need to be fluent in Dutch and English, both written and spoken. Previous experience as a Sales Executive, Client Service Support, Sales Representative or Customer Service Executive is required. You will also need to have great eye for detail, excellent problem-solving skills, and the ability to multitask and prioritise workload effectively.
Requirements:
- Fluent in Dutch and English, both written and spoken
- Previous experience in sales or customer service
- Great eye for detail and problem-solving skills
- Ability to multitask and prioritise workload
- Strong communication skills and ability to work well in a team
How to Apply:
Please send your CV in English and in Word format to Valentina.
Language Matters Recruitment Consultants Ltd:
We are acting as an employment business in relation to this vacancy.
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