Beauty Product Specialist
1 week ago
About the Role:
Clinique, a leading beauty company, is seeking an ambitious Counter Manager to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, selling our market-leading products, and contributing to the success of our stores.
Key Responsibilities:
- Provide personalized customer service, creating a welcoming and engaging environment for all clients.
- Develop and maintain product knowledge, ensuring you can confidently recommend Clinique's innovative skincare and makeup solutions.
- Work collaboratively with the team to achieve sales targets, maintain visual merchandising standards, and drive business growth.
- Support the development of your colleagues, providing coaching and guidance to help them succeed in their roles.
- Maintain accurate records, monitor sales performance, and analyze customer feedback to inform business decisions.
What We Offer:
- A competitive salary and commission scheme.
- Annual leave, family leave, and mental health wellbeing initiatives.
- A product discount/staff concession monthly credit spend allowance.
- Extensive training and development opportunities.
Diversity and Inclusion:
Clinique is committed to being an inclusive and diverse employer, respecting and caring for our employees, communities, and consumers. We strive to create a work environment that values and celebrates individual differences, fostering a culture of respect, empathy, and understanding.
Requirements:
- Previous retail industry/customer services experience.
- Desire to understand clients' skin and makeup goals to confidentially recommend custom-fit routines.
- Passion and energy to provide inspirational, authentic, and personalized customer service.
- Approachable and friendly personality.
- Confidence in speaking to customers, understanding their needs, and best catering to them.
- Flexible availability across days/hours.
- Proof of right to live and work in the country.
Equal Opportunities Employer:
Clinique is an equal opportunities employer, positively encouraging applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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