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2 months ago
We are seeking a highly skilled Business Support Associate to join our team at Allegis Group. As a key member of our Field Support Group, you will provide exceptional customer service to our contractors, Sales partners, and internal teams.
Key Responsibilities- Manage contractor queries and proactively seek solutions, escalating where necessary
- Responsible for data entry, validation, and integrity of information entered into Allegis Internal systems
- Update and maintain contractor records on Allegis Internal systems and Salesforce
- Support Time & Expense Associate with adjustments and contact external stakeholders as required
- Develop strong relationships with Sales partners and peers to support business aims
- Provide ad-hoc reporting support to Sales Partners and Time & Expense Associate
- Understand and apply relevant legislation affecting the business and contractors
- Advise consultants and contractors on policies, compliance, and other business-related information
- Customer-focused and willing to support at all times
- Understanding of excellent customer service principles
- Ability to build professional partnerships both internally and externally
- Previous experience with Microsoft and Oracle packages
- Previous office or administration experience
- Good communication skills for building local and remote working relationships