Shift Leader

1 month ago

Solihull, Solihull, United Kingdom Tesco Full time
{"title": "Shift Leader Role Overview", "content": "

Key Responsibilities:

  • Coordinate the team to deliver exceptional customer service and meet sales targets.
  • Open and close the store, ensuring a smooth transition and adherence to company procedures.
  • Act as a point of contact for colleagues and customers, providing guidance and support as needed.
  • Assist the Store Manager in coordinating seasonal events, community initiatives, and charity work.
  • Maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
  • Prioritize product replenishment and ensure accurate pricing and labeling.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Collaborate with colleagues to achieve daily priorities and maintain a positive team dynamic.
  • Identify opportunities for process improvements and share ideas with the Store Manager.
  • Embody One Stop's Core Purpose and Values, treating customers and colleagues with respect and dignity.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making skills.
  • Flexibility and adaptability in a fast-paced retail environment.
  • Commitment to delivering exceptional customer service and meeting sales targets.

About One Stop:

One Stop Stores Ltd is a leading convenience store chain in the UK, operating over 850 stores across England and Wales. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

At One Stop, we value our colleagues and strive to create a inclusive and supportive work environment. We offer a range of benefits, including a competitive salary, comprehensive training, and opportunities for career development.

", "lang_code": "en"}

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