Service Desk Operations Specialist

2 days ago


Woodbridge, Suffolk, United Kingdom CALIBRE Full time

About the Role:

We are seeking a highly motivated and organized individual to join our Service Desk team as a Service Desk Administrator. In this role, you will provide administrative support to our service delivery team, handling tasks such as answering calls, responding to emails, and resolving technical issues.

Your Key Responsibilities:

  • Provide administrative support to the service delivery team
  • Answer phone calls and respond to emails in a timely and efficient manner
  • Resolve technical issues and escalate complex problems to senior staff
  • Maintain accurate records and update databases as required

What We Offer:

  • A competitive salary of £28,000 per annum
  • Health insurance and paid vacation time
  • Opportunities for professional development and career growth
  • A dynamic and fast-paced work environment

How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to hearing from you



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