Restaurant Operations Manager
4 weeks ago
Billy Bob's Parlour Venue is seeking a skilled Restaurant Operations Manager to oversee the day-to-day running of our busy diner. As a key member of our team, you will be responsible for leading a section of the restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Lead a team of staff to deliver exceptional customer service
- Coach and supervise junior team members to ensure high standards are met
- Resolve customer complaints and issues efficiently
Requirements:
- Experience in a fast-paced environment with a proven track record of delivering exceptional customer service
- A passion for hospitality and attention to detail
- Excellent people skills to inspire and motivate others
- Ability to multitask and prioritize tasks effectively
What We Offer:
- Competitive pay and benefits package
- 50% team discount on food and drinks
- Good work-life balance with no split shifts or evenings
- Flexible working hours to suit your needs
- Free meals when working
- Friendly and family-oriented working environment
- Reward and recognition for outstanding performance
About Us:
Billy Bob's Parlour Venue is a rapidly growing independent business with a passion for delivering exceptional customer experiences. We offer a dynamic and supportive work environment with opportunities for career growth and development.
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