Senior Store Manager
3 weeks ago
At Card Factory, we strive to create a workplace where everyone feels valued, respected, and empowered to deliver exceptional results. We believe in fostering a culture of open communication, collaboration, and continuous learning. As an Operational Excellence Specialist, you will be responsible for leading our store teams in delivering great standards and exceptional service every day.
Your Key Responsibilities:
• Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
• Collaborate with the Store Manager to set and achieve commercial goals, focusing on customer experience and operational excellence.
• Lead by example, demonstrating high standards of customer service, teamwork, and professionalism.
What You'll Need:
• 2+ years of retail management experience, with a proven track record of driving sales growth and improving operational efficiency.
• Strong leadership skills, with the ability to motivate and inspire teams to achieve exceptional results.
• Excellent communication and interpersonal skills to build strong relationships with colleagues, customers, and stakeholders.
• Analytical skills to interpret store performance data and inform business decisions.
We offer a salary of £38,000 - £42,000 per annum, dependent on experience.
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