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Senior Customer Insights Researcher
2 months ago
About the Role
We are seeking a skilled Senior Customer Insights Researcher to join our team at Adaptavist. As a key member of our organization, you will be responsible for conducting in-depth marketing and customer insights research to inform our business decisions.
Key Responsibilities
- Conduct substantial research on customer behavior, market trends, and competitor analysis to identify opportunities for growth and improvement.
- Develop and execute market entry reports, total addressable market calculations, and market segmentations to inform our business strategy.
- Collaborate with cross-functional teams to communicate research findings and recommendations.
- Stay up-to-date with industry trends and best practices in market research and customer insights.
Nice to Have
- Knowledge of statistical methods and packages to analyze complex data sets.
- Experience working in a fast-paced tech environment with a focus on innovation and customer satisfaction.
- Experience with SAAS products and ability to adapt to new technologies.
- Basic coding or scripting skills to automate research tasks and analyze data.
What We Offer
As a Senior Customer Insights Researcher at Adaptavist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
