GP Practice Administrator

2 weeks ago


Ely, Cambridgeshire, United Kingdom St Mary's Surgery Full time
Job Description:

We are seeking a skilled Receptionist/ Administrator to join our busy GP practice in central Ely. This is a part-time, permanent role working 32.5 hours per week as a base. The ideal candidate will be dynamic, flexible, friendly, and possess excellent customer service skills, working well within a team and using their own initiative. They will have good IT skills, a telephone manner, and the ability to work under pressure within a fast-paced environment. Previous receptionist or clerical experience is advantageous, but not essential, as full training is provided.

Duties and Responsibilities:
  • Providing exceptional customer service to patients and visitors.
  • Managing incoming and outgoing communications.
  • Processing patient data and maintaining accurate records.
  • Working collaboratively with the healthcare team to ensure smooth practice operations.

Requirements:
  • 1 year of customer service experience required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Work Arrangements:
  • Monday to Friday.
  • No weekends.

Application Instructions:

Please send a covering letter and your CV to the practice. Informal interviews are expected to begin during week commencing 4th November, and formal interviews during week commencing 11th November.



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