Current jobs related to Asset Management Service Manager - Liverpool, Liverpool - Riverside

  • Asset Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Planate Management Group Full time

    Job Title: Asset EngineerPlanate Management Group is seeking a highly skilled Asset Engineer to join our team. As an Asset Engineer, you will be responsible for designing and managing the architect and engineering (A&E) and construction activities of the USAID recent Health Reform and Recovery Activity to restore health services and reconnect people to care...

  • Asset Manager

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Planate Management Group Full time

    Job Title: Asset EngineerPlanate Management Group is seeking a highly skilled Asset Engineer to join our team. As an Asset Engineer, you will be responsible for designing and managing the architect and engineering (A&E) and construction activities of the USAID recent Health Reform and Recovery Activity to restore health services and reconnect people to care...

  • Asset Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Planate Management Group Full time

    Job Title: Asset EngineerPlanate Management Group is a leading provider of program management and facilities engineering services worldwide. We are seeking an experienced Asset Engineer to join our team in Ukraine.Job Summary:The Asset Engineer will be responsible for designing and managing the architect and engineering (A&E) and construction activities of...

  • Asset Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Planate Management Group Full time

    Job Title: Asset EngineerPlanate Management Group is a leading provider of program management and facilities engineering services worldwide. We are seeking an experienced Asset Engineer to join our team in Ukraine.Job Summary:The Asset Engineer will be responsible for designing and managing the architect and engineering (A&E) and construction activities of...

  • Asset Management Professional

    5 days ago

    Liverpool, Liverpool, United Kingdom Royal HaskoningDHV Full time

    We are seeking a highly motivated and innovative Junior Asset Management Consultant to join our team. As a key member of our maritime asset management team, you will be responsible for assisting in the development of strategies to enhance our services and resources, including maintenance and ISO 55000 strategy.Key Responsibilities:Contribute to the creation...

  • Maritime Asset Management Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Royal HaskoningDHV Full time

    Join Our Team as a Junior Asset Management ConsultantWe are seeking a talented and ambitious Junior Asset Management Consultant to join our dynamic team at Royal HaskoningDHV. As a key member of our maritime asset management team, you will play a crucial role in helping our clients to comprehensively manage and enhance their maritime assets.Key...

  • Maritime Asset Management Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Royal HaskoningDHV Full time

    Join Our Team as a Junior Asset Management ConsultantWe are seeking a talented and ambitious Junior Asset Management Consultant to join our dynamic team at Royal HaskoningDHV. As a key member of our maritime asset management team, you will play a crucial role in helping our clients to comprehensively manage and enhance their maritime assets.Key...

  • Maritime Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Royal HaskoningDHV Full time

    Join Our Team as a Junior Asset Management ConsultantWe are seeking a talented and ambitious Junior Asset Management Consultant to join our dynamic team. As a key member of our maritime asset management team, you will play a crucial role in helping our clients to comprehensively manage and enhance their maritime assets.Key Responsibilities:Assist in...

  • Maritime Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Royal HaskoningDHV Full time

    Join Our Team as a Junior Asset Management ConsultantWe are seeking a talented and ambitious Junior Asset Management Consultant to join our dynamic team. As a key member of our maritime asset management team, you will play a crucial role in helping our clients to comprehensively manage and enhance their maritime assets.Key Responsibilities:Assist in...

  • Asset Management Lead

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly skilled and motivated Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage and maintain the...

  • Asset Management Lead

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly skilled and motivated Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage and maintain the...

  • Digital Asset Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Digital Preservation Coalition Full time

    Vacancy for Digital Imaging SpecialistWe are seeking a highly skilled and motivated individual to join our team as a Technical Photographer/Digital Imaging Specialist.Reporting to the Digital Heritage and Operations Manager, you will supervise and maintain the digitisation facilities, delivering a scalable programme of digitisation, implementing workflows...

  • Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly motivated and organized Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, maintaining facilities, and overseeing staff performance.Key Responsibilities:Customer...

  • Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly motivated and organized Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, maintaining facilities, and overseeing staff performance.Key Responsibilities:Customer...

  • Asset Management Specialist

    1 month ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly motivated and organized Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, maintaining facilities, and providing exceptional customer service.Key...

  • Housing Asset Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company is a housing association based in Liverpool.Your new role as manager of assets will require you to oversee commercial properties, including high-rise blocks of flats and multiple-occupancy properties.You will have experience of service charges, leasehold legislation, and contractor management.You will oversee a team of maintenance surveyors...

  • Housing Asset Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company is a housing association based in Liverpool.Your new role as manager of assets will require you to oversee commercial properties, including high-rise blocks of flats and multiple-occupancy properties.You will have experience of service charges, leasehold legislation, and contractor management.You will oversee a team of maintenance surveyors...

  • Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly motivated and organized Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, maintaining facilities, and overseeing staff performance.Key Responsibilities:Customer...

  • Asset Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Taco Bell Full time

    Job Title: Asset Management LeadWe are seeking a highly motivated and organized Asset Management Lead to join our team at Taco Bell. As an Asset Management Lead, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, maintaining facilities, and overseeing staff performance.Key Responsibilities:Customer...

  • Asset Management Specialist

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Hays Construction and Property Full time

    Job Summary:As a seasoned Asset Manager, you will oversee the commercial properties portfolio for our client, a housing association based in Liverpool. Your expertise in service charges, leasehold legislation, and contractor management will be instrumental in ensuring the smooth operation of high-rise blocks of flats and multiple-occupancy properties.Key...

Asset Management Service Manager

2 months ago

Liverpool, Liverpool, United Kingdom Riverside Full time
About the Role

We are seeking an experienced and skilled Case Management Team Leader to join our team at Riverside. As a key member of our Asset Management team, you will play a vital role in delivering a high-quality service to our customers.

Key Responsibilities
  • Lead and manage a team of Case Management Officers to ensure the delivery of a robust case management service for legal disrepair, ensuring legal compliance, customer satisfaction, and achievement of our obligations.
  • Manage all customer and colleague contacts, enquiries, complaints, and feedback processes on behalf of the Disrepair team, working closely with colleagues to improve the customer experience within the service.
  • Monitor the Case Management team performance, develop individual targets, and monitor individual performance to ensure that complaints, enquiries, and Disrepair cases are responded to within agreed timescales.
  • Manage client relationships with legal service providers to ensure delivery of an effective service, driving cost reduction and high standards of customer service.
  • Support Case Management Officers with escalated complex cases, including court paper preparation, drafting of witness statements, reviewing defense statements, and attending court hearings nationally to represent the group as a witness.
  • Oversee compliance for all complaints within the Disrepair Team, working alongside colleagues in undertaking complaint case reviews and recording lessons learned.
  • Lead on any requirement for business communications, including newsletters and the Disrepair SharePoint page content.
  • Assist with effective liaison, support, and assistance between the wider Asset Services team and the rest of the organisation.
  • Develop and implement process mapping, guidance, and maintain knowledge articles for customer service centre relating to Team activities.
  • Provide support to all other departments with Disrepair and complex repair-related issues.
Person Specification

We are looking for someone with:

  • Customer-focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
  • Good communication skills and developing working relationships with colleagues across an organisation.
  • Excellent attention to detail and evidence of using sound judgement when making effective decisions.
  • Experience monitoring and tracking service levels, setting and monitoring team and individual performance targets, including dealing with underperformance.
  • Results-driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information.
  • Delivering training and support to colleagues.
  • Ability to work under pressure, deliver to strict deadlines, and manage conflicting priorities.
Desirable
  • Good understanding of property-related legislation, including Disrepair, FFHHA, HHSRS, Party Wall Act, and Environmental Health Act.
  • Social Housing Qualification.
  • Knowledge of diagnosing and logging repairs, including the interpretation and analysis of job history with attention to detail.