Administrative Assistant
2 months ago
Job Summary
As part of the Ophthalmology Patient Services Team at Practice Plus Group, the successful candidate will provide a high-quality administrative service to patients and colleagues across the patient pathway.
Main Responsibilities
Key duties will include:
- Providing a first point of contact for patient enquiries and resolving queries at the first opportunity.
- Working collaboratively with clinical and patient services staff to deliver a high standard of service required by our patients.
- Booking face-to-face and telephone appointments, including first appointments and follow-ups.
- Liaising with NHS providers regarding the management of onward patient referrals.
- Communicating with the Patient Services Coordinator to ensure that clinics are scheduled effectively, patients are allocated efficiently, and that theatre and clinic capacity is optimized.
About Us
Practice Plus Group is a leading provider of healthcare services, and we are committed to delivering high-quality care to our patients. We are seeking an experienced administrator to join our team and contribute to our mission of providing excellent patient care.
What You Can Expect
In return for your hard work and dedication, you can expect a rewarding career with opportunities for growth and development. You will be part of a dynamic team that is passionate about delivering exceptional patient care.
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