Equestrian Team Lead

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Naylor's Equestrian Llp Full time

About JD Group

JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in more than 30 markets worldwide.

As a FTSE100 publicly quoted company, we've been listed on the London Stock Exchange since 1996. Our goal is to become the leading global omnichannel retailer in the sports and outdoor industry.

You'll be part of our store's Junior Management team, providing managerial support and helping maintain excellent customer service levels throughout your section. You'll also assist with supervising staff and maintaining shop floor standards.

Key Responsibilities:

  • Deal with customer complaints and enquiries, providing the best possible outcome.
  • Monitor staff service levels to maximize store sales.
  • Utilize in-store devices to offer customers the full product range.
  • Attract and engage customers through visual techniques.
  • Train and develop junior staff members.

Requirements:

  • Excellent time management skills.
  • Strong IT skills, including Microsoft Outlook, Word and Excel.

What We Offer:

  • A competitive salary of approximately £25,000 per annum.
  • An incremental holiday allowance.
  • A discretionary bonus scheme.
  • Staff discounts on JD Group and other brands within the organization.
  • Personal development opportunities.


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