Digital Systems Support Specialist

7 hours ago


Gateshead, Gateshead, United Kingdom Gateshead Health Full time

We are seeking a highly motivated and enthusiastic individual to join our Digital Systems Team at Gateshead Health as a System Support Assistant. As part of this team, you will play a pivotal role in the day-to-day running of the Trust's Patient Administration System and the Trust's Digital Dictation system. You will have opportunities to develop new skills or expand existing ones by assisting with system implementations and upgrades, including testing software and training delivery.

This is an excellent opportunity to work alongside a team of System Administrators and contribute to the smooth operation of our digital systems. You must be a calm and composed individual with excellent communication skills, able to use your initiative, and work efficiently under pressure. A flexible approach to working arrangements is essential to meet service needs, which may include occasional evening, early morning, or weekend shifts.

Main Responsibilities
  • To assist in the administration of the Trust's systems managed by the Digital Solutions and Service Delivery Department, including delivering user training for all levels of staff.
  • To support and assist with data quality across the systems.
Key Responsibilities
  1. Provide day-to-day administration of the CareFlow system.
  2. Maintain the content and quality of information within the CareFlow system.
  3. Deliver training across all CareFlow modules and configure new user accounts ensuring appropriate access levels.
  4. Assist in preparing documentation and training guides.
  5. Act as first-line support for system users, providing advice and guidance, resolving software problems where possible.
  6. Produce timely, verified information to meet ad-hoc requirements.
  7. Coordinate scheduled and unscheduled work effectively to completion within time scales.
  8. Ensure accurate, timely, and comprehensive data collection through validation and audit procedures.
  9. Act upon own initiative regarding issues/problems/trends relating to system administration.
  10. Assist with ongoing specification and implementation of the CareFlow system across Trust departments.


  • Gateshead, Gateshead, United Kingdom NHS Full time

    Job Title: Digital Support SpecialistWe are seeking a highly motivated and enthusiastic individual to join our Digital Systems Team. As a System Support Assistant, you will play a pivotal role in the day-to-day running of the Trust's Patient Administration System and the Trust's Digital Dictation system.You must be of a calm disposition with excellent...


  • Gateshead, Gateshead, United Kingdom Gateshead Health Full time

    Estimated salary: £25,000 - £30,000 per annumAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Digital Systems Team as a System Support and Training Officer. As part of this role, you will work alongside a team of system administrators to provide day-to-day support for our Patient Administration System and Digital...


  • Gateshead, Gateshead, United Kingdom Kerridge Commercial Systems Full time

    About the RoleWe are seeking an experienced Accounting Support Specialist to join our team. In this role, you will be responsible for providing accounting and financial support to our customers.The ideal candidate will have a strong background in accounting and finance, with excellent analytical and problem-solving skills. They will also have experience...


  • Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full time

    Job Title:Support Coordinator SpecialistAbout the Role:We are recruiting a Support Coordinator Specialist for our Floating Support Service in Gateshead. Our team provides outcome-focused care and support to individuals at risk of homelessness and in need of housing-related provision.This role is an active part in supporting individuals with complex needs,...


  • Gateshead, Gateshead, United Kingdom Gateshead Health Full time

    As a System Support and Training Officer at Gateshead Health, you will play a pivotal role in the day-to-day running of our Patient Administration System and Digital Dictation system. You will be responsible for delivering user training, maintaining system content, and providing first-line support to system users.We are looking for an individual who is...


  • Gateshead, Gateshead, United Kingdom Gateshead Health Full time

    Gateshead Health is committed to providing high-quality patient care, and we are seeking a talented individual to join our Digital Systems Team as a System Support and Training Officer. As part of this role, you will assist in the administration of our systems, deliver user training, and provide first-line support to system users.The ideal candidate will be...


  • Gateshead, Gateshead, United Kingdom Kerridge Commercial Systems Full time

    Kerridge Commercial Systems is seeking a skilled Web Developer to join its team in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, and Retail industry sectors.The successful candidate will be responsible for creating and implementing client-side solutions on top of the KCS...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking a skilled Electrical Systems Specialist to install, maintain, and repair electrical systems in residential, commercial, and industrial settings. The ideal candidate will have a strong knowledge of electrical codes and safety regulations, as well as excellent problem-solving skills and attention to detail.Key...


  • Gateshead, Gateshead, United Kingdom This is an IT support group Full time

    Job DescriptionWe are seeking an experienced Executive Support Specialist to join our team. The ideal candidate will have a proven track record of providing high-level administrative support to senior executives, including drafting, editing, and project management tasks.You will work closely with our CEO and leadership team to ensure the smooth operation of...


  • Gateshead, Gateshead, United Kingdom CDM Recruitment Full time

    About the Role:We are seeking an experienced Manufacturing Systems Specialist who can serve as the technical authority for Machine Control System Safety. As the shift expert for control systems and instrumentation for all process equipment, you will be responsible for troubleshooting and replacing faulty automation hardware, including drives, PLCs, HMIs, and...


  • Gateshead, Gateshead, United Kingdom Gateshead Health Full time

    Gateshead Health is seeking a talented individual to fill the role of System Support Assistant. This exciting opportunity offers the chance to work within our Digital Systems Team, contributing to the effective management of our Patient Administration System and Digital Dictation system.The ideal candidate will possess excellent communication skills, be able...


  • Gateshead, Gateshead, United Kingdom NHS Full time

    Job SummaryWe are looking for a skilled Administrative Support Specialist to join our team at the Queen Elizabeth Hospital. As a key member of the Respiratory Department, you will provide essential administrative support to clinicians, ensuring efficient operations and exceptional patient care.Your duties will include:Providing administrative assistance to...


  • Gateshead, Gateshead, United Kingdom Creative Support Full time

    **About the Role**We are recruiting a skilled Support Coordinator to join our Floating Support Service in Gateshead, which provides essential care and support to individuals at risk of homelessness.This challenging and rewarding role requires you to manage a team of recovery workers and provide direct support to service users, ensuring they receive the best...


  • Gateshead, Gateshead, United Kingdom Law Support Ltd Full time

    We are recruiting a Legal Support Professional to join our Real Estate team at a reputable law firm in Newcastle. This is a great opportunity for a skilled Legal Secretary to work in a fast-paced environment and contribute to the success of our organization.Duties:To provide administrative support to the team, including typing and document preparation...


  • Gateshead, Gateshead, United Kingdom CREATIVE SUPPORT Full time

    Key ResponsibilitiesProvide comprehensive support to individuals, addressing their unique needs and circumstancesCollaborate with other agencies and services to ensure a holistic approach to support deliveryDevelop and maintain effective relationships with service users, stakeholders, and internal teamsContribute to the development and implementation of...


  • Gateshead, Gateshead, United Kingdom ASEL GROUP Full time

    We are looking for an Administrative Support Specialist to join our team at ASEL GROUP. As an Administrative Support Specialist, you will provide administrative support to our Credit and Collections Team, ensuring the effective operation of our systems and processes.Your main duties will include ensuring the correct completion, reconciliation, and compliance...


  • Gateshead, Gateshead, United Kingdom Recruitment Helpline Full time

    We are looking for a skilled Hydraulic System Specialist to work with our team at Recruitment Helpline. The position comes with a salary of £14.00 per hour, which may be negotiable based on experience.The ideal candidate will possess strong knowledge of general engineering practices, including measuring, marking off, and manual drilling and...


  • Gateshead, Gateshead, United Kingdom HSB Technical Ltd Full time

    Shipboard Electrical Systems Maintenance SpecialistWe are seeking an experienced electrical engineer to join our team as a shipboard electrical systems maintenance specialist. This role involves traveling nationally and internationally to provide technical support and maintenance services for electrical systems on ships.The ideal candidate will have a strong...

  • IT Support Specialist

    4 weeks ago


    Gateshead, Gateshead, United Kingdom NRG Resourcing Ltd Full time

    At NRG Resourcing Ltd, we're seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you'll be the primary point of contact for customers, providing timely and effective technical assistance and support.About the RoleYou will respond to customer inquiries via various communication channels, including phone, email, and...


  • Gateshead, Gateshead, United Kingdom Step Recruitment Limited Full time

    We are seeking a skilled Embedded Control Systems Specialist to join our team and contribute to the development of Programmable Logic Controllers (PLCs). Your primary responsibilities will include:Delivering high-quality PLC programming solutions through close collaboration with the team.Developing and sharing knowledge on PLC programming methodologies and...