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Document Coordinator

2 months ago

Barking, Greater London, United Kingdom OKB KONE plc Full time

About the Role:

We are seeking a highly organized and detail-oriented Document Control Specialist to join our team at OKB KONE plc. As a Document Controller, you will play a critical role in ensuring the smooth operation of our projects by managing and maintaining accurate and up-to-date documentation.

Key Responsibilities:

  • Manage all incoming notifications and project queries, ensuring timely responses and resolutions.
  • Process and archive tender documents in line with customer-specific requirements, maintaining compliance and understanding.
  • Prepare and upload KONE drawings and documents to customer portals, adhering to deadlines and protocols.
  • Support Project Managers, Designers, and Planners with document-related tasks to ensure progress payments and final accounts are collectable.
  • Upload documents to customer portals, ensuring compliance with client protocols.
  • Prepare documents as required to support project managers and operations.
  • Work as part of the KONE project team, providing progress updates and key actions.
  • Create and manage internal folder structures for Design, Commercial, Document Control, and Site.
  • Support in managing project deadlines, ensuring document control-related information is submitted correctly to avoid financial abatements.
  • Work as part of a larger team, providing administrative and document controlling support as needed.
  • Archive all communications.
  • Perform ad-hoc administrative duties and provide team cover.
  • Travel to our offices as required (approximately 3-4 times a month).

Requirements:

  • Previous experience as a Document Controller or similar role.
  • Ability to work on multiple projects simultaneously.
  • Customer-focused, with a strong understanding of customer needs and the importance of providing solutions to meet short- and long-term objectives.
  • Ability to work effectively in a complex, diverse, and changing environment, adapting to change while maintaining focus on key business goals and objectives.
  • Excellent communication skills in English, both written and spoken.
  • Strong customer service skills.
  • Pays strong attention to detail and accuracy.
  • Experience with Aconex, Asite, EDMS is essential.
  • Experience with Maximo, SAP, Salesforce is desirable.
  • Excellent problem-solving and analytical skills.
  • A proactive and forward-thinking team player.
  • Willing to continuously learn.