Proposal Coordination Expert

4 weeks ago

Livingston, West Lothian, United Kingdom IQVIA Full time
Job Overview

Coordinate and manage the contracts, proposals, and other designated processes for assigned customers to efficiently produce accurate and timely information.



Key Responsibilities
  • Manage the day-to-day contract, proposal, and other designated processes for large complex contracts.
  • Act as regional expert on contracts, proposals, and/or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics, and format.
  • Manage project requirements, identify discrepancies, and interact with customers to resolve issues.
  • Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
  • Provide direction and strategy on projects and initiatives with minimal oversight.
  • Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
  • Support with development and negotiation of Master Service Agreements.
  • Develop in-depth understanding of, and be compliant to all processes and policies relating to the development of contracts and proposals.
  • Act as primary internal customer interface, responsible for developing key relationships.
  • May participate in bid defense, customer meetings, and on task forces as required.
  • Provide advice, support, and guidance as needed and serve as a mentor to colleagues.
  • Perform other duties as assigned.


Qualifications
  • Bachelor's Degree in Life Science, Business Management, or related field and 7 years of experience in Contracts or Proposals or equivalent combination of education, training, and experience.
  • Knowledge of Contract Research Organization (CRO) Industry.
  • Excellent knowledge of Microsoft Excel, Word, and understanding of costing models.
  • Excellent knowledge of contract, proposals, and budget processes and ability to interpret budgets and protocols.
  • Possess strong analytical skills and excellent verbal and written communication skills.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and customers.

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