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Maintenance Planning Specialist

1 month ago

Maidstone, Kent, United Kingdom Hays Specialist Recruitment Ltd Full time
Job Description

We are looking for an experienced Scheduler/Planner and Administrator to work with a busy and growing repair and maintenance team based in the Maidstone area.

About the Role
  • Assisting in scheduling and coordinating trade people to complete repairs and maintenance work.
  • Managing diaries for maintenance operatives.
  • Booking in maintenance jobs with tenant availability, managing cancellations and rescheduling appointments effectively.
  • Ensuring that works can be completed within the expected SLA.
  • Handling client and tenant enquiries.
Your Responsibilities
  • Preparing and checking work completion packs and documentation.
  • Handling calls and emails and ensuring that filing systems, records and database are kept up to date and accurate.
  • General administrative duties as required.
What We're Looking For

A background of handling a high volume of repair and maintenance schedules and coordinating a busy workforce. Previous experience working as a scheduler for a repair contractor or a housing association would be ideal.

You will provide exceptional standards of customer service and optimise productivity through effective planning and work scheduling. You will develop and maintain strong working relationships within both the Customer Service Centre and Trade Supervision functions whilst always operating in accordance with departmental practices, standing orders, and financial processes and regulations to enable the department to achieve its objectives in terms of time, cost and quality of service.

Salary and Benefits

The salary for this role is approximately £30,000 per annum, based on experience. You will also have access to a range of benefits including opportunities for career development and progression.