CRM Manager
1 month ago
We are seeking a highly skilled CRM Manager to join our UK team. As a key member of our marketing department, you will be responsible for developing and executing data-driven CRM strategies to enhance player loyalty and lifetime value.
The ideal candidate will have a strong background in CRM and online marketing, with experience in developing and executing multi-channel campaigns. You will be responsible for analyzing data to identify trends and opportunities, and using this insight to inform your marketing strategies.
Key Responsibilities- Develop and execute multi-channel CRM strategies to enhance player loyalty and lifetime value.
- Monitor and optimize campaigns and customer journeys to improve user experience and drive customer retention.
- Use advanced data analytics and segmentation techniques to gain deeper insights into player behaviors and preferences.
- As an assigned campaign owner, you will be accountable for the successful end-to-end delivery of campaigns.
- Clear, accurate, and timely briefing to ensure engaging creative execution, relevant targeting, informative tests, and faultless builds.
- Stay up-to-date with industry trends, regulations, competitors, and best practices to ensure the CRM strategy remains competitive.
- 1-2 years of experience within a CRM Role.
- Experience in online marketing would be an advantage within this role.
- Positive, creative, and data-driven person who loves to push the limits, try new things, and is results-driven.
- Team player, willing to share knowledge and learn from colleagues while enjoying a dynamic and creative environment.
- Excellent planning and time organization skills and superb attention to detail.
- Hybrid work policy.
- 4 weeks of Workation (T&C apply).
- 28 days paid leave + public/bank holidays in England.
- Matched pension contributions up to 6%.
- BUPA healthcare which covers pre-existing conditions plus a cash-back plan to support with dental, optical & other treatments.
- 250 GBP wellness contribution annually (T&C apply).
- Free onsite parking and complimentary snacks and drinks.
- Team and office social events throughout the year, which also include a quarterly team budget.
- Enhanced parental leave.
We offer a dynamic and creative environment where you can grow and develop your skills. Our team is passionate about delivering the World's Greatest iGaming Experience to our players, and we are looking for like-minded individuals to join us.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a positive, creative, and data-driven person who loves to push the limits, try new things, and is results-driven, we would love to hear from you.
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