Technical Support Specialist
2 weeks ago
Job Summary: We are looking for a skilled Technical Support Specialist to join our team at Pure Resourcing Solutions Limited.
Key Responsibilities:
- Provide first- and second-line IT support to users across multiple UK sites, both deskside and remotely.
- Diagnose and resolve various technical issues, including hardware, software, and network problems.
- Set up new user accounts and systems, ensuring seamless integration.
- Maintain and install IT infrastructure, including hardware, software, printers, and scanners.
Requirements:
- Technical Support experience in a similar role.
- Proficiency in supporting desktops, laptops, mobile devices, and telephone systems.
- Familiarity with Microsoft/Windows environments.
- Exposure to MacOS, iPad, or iOS is a plus.
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