Technical Support Specialist

2 weeks ago


Brentwood, Essex, United Kingdom Pure Resourcing Solutions Limited Full time

Job Summary: We are looking for a skilled Technical Support Specialist to join our team at Pure Resourcing Solutions Limited.

Key Responsibilities:

  1. Provide first- and second-line IT support to users across multiple UK sites, both deskside and remotely.
  2. Diagnose and resolve various technical issues, including hardware, software, and network problems.
  3. Set up new user accounts and systems, ensuring seamless integration.
  4. Maintain and install IT infrastructure, including hardware, software, printers, and scanners.

Requirements:

  • Technical Support experience in a similar role.
  • Proficiency in supporting desktops, laptops, mobile devices, and telephone systems.
  • Familiarity with Microsoft/Windows environments.
  • Exposure to MacOS, iPad, or iOS is a plus.


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