Housing Officer

4 weeks ago


Peterborough, Peterborough, United Kingdom Longhurst Group Full time
Housing Officer Role Overview

Longhurst Group is seeking a skilled Housing Officer to join our dynamic team. As a Housing Officer, you will play a critical role in providing a high-level housing service to our customers across Sleaford and surrounding areas.

Key Responsibilities
  • Lead and manage complaints of anti-social behaviour, race and hate crime incidents, and hoarding, working closely with the Tenancy Enforcement Team and ASB specialists.
  • Identify and manage potential safeguarding issues, including domestic abuse, involving adults and children, in partnership with other agencies.
  • Manage all tenancies in accordance with our policies and procedures, completing new tenant visits to ensure compliance with tenancy terms. Engage with the Tenancy Enforcement Team to initiate legal action for breaches, attending court and evictions as required.
  • Support local initiatives that add social value, promoting community cohesion and working with the Customer Service team to help customers develop skills for training, education, and employment.
Requirements
  • Strong knowledge of Housing Law and experience dealing with anti-social behaviour cases, legislation, and legal processes.
  • Previous experience preparing legal paperwork, engaging with legal practitioners, and attending court hearings.
  • Good digital skills across Microsoft packages.
What We Offer
  • Competitive 28-day annual leave entitlement plus bank holidays.
  • Car Allowance = £2, per annum (non-contractual, annually reviewed).
  • Pension Scheme with contributions matched by us up to 8.5%.
  • Life Cover of three times your annual salary (as part of pension scheme membership).
  • Membership of our Health Care Cash Plan, including Employee Assistance programme and DoctorLine.
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards.
  • Free access to financial education services and other benefits.

This is an exciting opportunity to join Longhurst Group and contribute to our mission of enhancing communities and improving lives. If you are a motivated and experienced Housing professional, we encourage you to apply for this role.



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