Front Desk Associate

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom Premier Inn Full time

Join Our Team:

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As the first point of contact for our guests, you will play a key role in ensuring their stay is comfortable and enjoyable.

About the Role:

This role involves working as part of a small team to deliver exceptional customer service, respond to guest queries, and resolve any issues that may arise during their stay. You will work closely with the housekeeping team to ensure rooms are prepared to a high standard and maintain accurate records and update systems as required.

Responsibilities:

  1. Providing warm welcomes and efficient check-ins to guests
  2. Responding to guest queries and resolving any issues in a professional manner
  3. Working collaboratively with the housekeeping team to ensure rooms are prepared to a high standard
  4. Maintaining accurate records and updating systems as required

What We Offer:

We offer a competitive salary of £17.79 per hour, plus a range of benefits including pension and saving schemes, discounts on shopping and travel, and opportunities for career development.



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