Property Claims Negotiator

3 weeks ago


Birmingham, Birmingham, United Kingdom Exchange Street Executive Search Full time

**About the Role:**

We are looking for a highly skilled FNOL/Concierge Claims Technician to join our Property Claims team, based in Birmingham or Bolton, with flexible working arrangements available.

Job Responsibilities:

As a key member of our team, you will utilize your technical expertise to assist adjusters in proactively managing, negotiating, and settling property claims.

  • Initial Point of Contact: You will be responsible for providing exceptional customer service to policyholders submitting insurance claims, ensuring prompt resolution.
  • Customer Centricity: Delivering outstanding customer experiences will be at the forefront of your duties, addressing their concerns and queries promptly and professionally.
  • Team Collaboration: Building strong relationships with colleagues and other business areas is vital, fostering a collaborative environment that drives success.
  • Documentation Accuracy: Ensuring accurate documentation before Loss Adjuster visits is crucial, maintaining seamless communication and efficient claim processing.
Requirements and Qualifications:
  • A background in insurance, loss adjusting, or claims handling is preferred, demonstrating your understanding of industry complexities.
  • As a team player with a passion for helping others, you will excel in this role, utilizing your initiative to drive results.
  • Proactive and able to work independently, you will prioritize tasks, manage multiple responsibilities, and meet client SLAs effectively.

The estimated salary for this role is approximately £40,000 per annum, depending on experience.



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