Property Claims Negotiator
3 weeks ago
**About the Role:**
We are looking for a highly skilled FNOL/Concierge Claims Technician to join our Property Claims team, based in Birmingham or Bolton, with flexible working arrangements available.
Job Responsibilities:As a key member of our team, you will utilize your technical expertise to assist adjusters in proactively managing, negotiating, and settling property claims.
- Initial Point of Contact: You will be responsible for providing exceptional customer service to policyholders submitting insurance claims, ensuring prompt resolution.
- Customer Centricity: Delivering outstanding customer experiences will be at the forefront of your duties, addressing their concerns and queries promptly and professionally.
- Team Collaboration: Building strong relationships with colleagues and other business areas is vital, fostering a collaborative environment that drives success.
- Documentation Accuracy: Ensuring accurate documentation before Loss Adjuster visits is crucial, maintaining seamless communication and efficient claim processing.
- A background in insurance, loss adjusting, or claims handling is preferred, demonstrating your understanding of industry complexities.
- As a team player with a passion for helping others, you will excel in this role, utilizing your initiative to drive results.
- Proactive and able to work independently, you will prioritize tasks, manage multiple responsibilities, and meet client SLAs effectively.
The estimated salary for this role is approximately £40,000 per annum, depending on experience.
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