Stylist - Part Time 32 hours - Liverpool One

3 weeks ago

Liverpool, Liverpool, United Kingdom AllSaints Full time
About the Role

We are seeking a highly skilled and enthusiastic Stylist to join our team at Liverpool One. As a Stylist, you will be the face of our brand, providing exceptional customer service and styling expertise to our customers.

Key Responsibilities
  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • Empower customers to make service decisions to resolve their issue while retaining their loyalty and trust
  • Work as one team with the same goal, supporting and observing your peers, seeking feedback to support your growth and development
Requirements
  • Friendly and attentive, with excellent communication skills
  • Awareness and knowledge of our brand, our style, and our brand values
  • Can-do attitude and lots of enthusiasm, with a passion for fashion
  • Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
  • Tech-savvy, with experience using digital tools and online customer service systems
About Us

AllSaints is a fashion brand that values diversity, equality, and inclusion. We are committed to creating an environment where everyone feels respected, valued, and able to give their best while contributing to the success of our brand.

We recognize the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination, irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.

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