Housing Management Specialist

2 weeks ago


Belfast, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time
About the Role

We are seeking a highly skilled Housing Management Specialist to join our team at NIFHA - Northern Ireland Federation of Housing Association. As a key member of our team, you will be responsible for providing an efficient, responsive, and excellent customer-focused Housing Management Service to our customers.

Key Responsibilities
  • Deliver high-quality housing management services to customers, ensuring a positive and respectful experience.
  • Manage tenancies, including allocation, rent collection, and maintenance of properties.
  • Work closely with colleagues to ensure effective communication and collaboration.
  • Develop and maintain knowledge of housing policies, procedures, and legislation.
  • Contribute to the development and implementation of housing strategies and initiatives.
Requirements
  • CIH Level 4 or equivalent qualification in housing or a related field.
  • 2 years' relevant housing/tenancy management experience with a social landlord or local authority.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Working knowledge of Microsoft Office programs, including Excel and Word.
  • UK full driving license and access to a vehicle for daily business use.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • Hybrid working arrangements for relevant roles.
  • Enrolment in a health cash plan.
  • Death in service payment.
  • Dedicated Health and Wellbeing champions/Mental Health First Aiders.


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