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Automotive Service Advisor

2 months ago

Gillingham, Kent, United Kingdom Jago Consultants Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide accurate and transparent information to customers regarding service and repair work required for their vehicles.
  • Advise customers on estimated costs and timescales for repairs and maintenance.
  • Sell additional products and services to customers as needed, ensuring their needs are met.
  • Prepare and complete invoices, ensuring accuracy and attention to detail.
  • Update customer and vehicle records, maintaining accurate and up-to-date information.
  • Document all warranty work in accordance with manufacturer policy.
Requirements:
  • Previous experience working as a Service Advisor in a motor garage environment.
  • Full driving license.

As a Service Advisor, you will be expected to maintain the highest standards of courtesy and professionalism when interacting with customers and colleagues. If you have a passion for delivering exceptional customer service and are confident in your ability to upsell and cross-sell products, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and opportunities for career growth and development in a dynamic and supportive environment. If you are looking to build a successful career as a Service Advisor, we invite you to join our team and take the first step towards a rewarding and challenging role.