Senior Service Manager

2 weeks ago


Stoke Gifford, South Gloucestershire, United Kingdom Ember Inns Full time

About the Role

We are seeking a skilled Shift Supervisor to join our team at Ember Inns. As a Shift Supervisor, you will be responsible for leading a team of hospitality professionals and providing exceptional customer service to our guests.

Key Responsibilities

  • Act as a host and serve guests with confidence and enthusiasm.
  • Lead your team and provide guidance and support to ensure high standards of service and cleanliness.
  • Maintain a safe and welcoming environment for all guests and team members.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Training and development opportunities to help you grow and succeed in your career.

What You Need to Succeed

  • Excellent communication and leadership skills.
  • A passion for delivering exceptional customer service.
  • The ability to work well under pressure and as part of a team.

Why Choose Ember Inns?

We are a local pub that prides itself on providing a warm and welcoming atmosphere for all our guests. We offer a range of traditional pub grub and real ales, and our team is dedicated to providing exceptional service and ensuring that every guest has a great experience.



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