Cleaning Operations Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom OCS Group Full time

Job Summary:

The Cleaning Supervisor will lead cleaning services at facilities and directly participate in cleaning activities. This role will report to the Contracts Manager/Operations Manager/Area/Branch Managers.

Key Responsibilities:

  • Ensure that shift work assignments for the contract(s) are completed within allocated timeframes to the standard required by the client
  • Perform own cleaning tasks as required
  • Evaluate and report on performance of individual cleaners quality, productivity and conduct
  • Establish and maintain communication with OCS on-site personnel and administration (and clients when directed by Contract Services Manager/Operations Manager/Area/Branch Manager)
  • Conduct site inductions for new personnel, including correct use of PPE and health and safety requirements
  • Maintain on-the-job training routines for all cleaners, and file the relevant records at the office
  • Establish and maintain professional relations with members of cleaning team
  • Evaluate and report on the use of cleaning products, materials and equipment
  • Coordinate relief cleaners assigned by site management to stand in for absent team members
  • Perform other related work as required, including emergency work
  • Follow a reasonable request from your manager

Health and Safety Responsibilities:

  • Ensure that workplace is safe by checking for and reporting hazards through the use of Hazard Identification Form and ensure compliance with health and safety processes at all times
  • Ensure compliance with correct use of PPE
  • Check all electrical equipment for current safety tags Monthly and ensure the electrical register is up to date and report any expiries to site management
  • Conduct monthly equipment checks of all equipment used by allocated team
  • Report all accidents to site management and ensure that the Accident Register is completed
  • Assist with accident investigations
  • Conduct H&S Tool Box meetings regularly

Requirements:

  • Knowledge of all applicable cleaning methods, materials and equipment and related safety guidelines
  • Ability to monitor and report on the performance and conduct of staff
  • Ability to instruct cleaning staff in the performance of manual tasks requiring moderate physical strength
  • Knowledge of the correct use of applicable PPE
  • A thorough knowledge of the safe operation of all mechanical and electrical cleaning equipment utilised on site - including checking safety compliance
  • Ability to complete daily cleaning check lists
  • Ability to establish and maintain good working relationships and communication with subordinates, other supervisors, management and clients
  • Knowledge of evacuation procedures for all buildings within allocated area

Desirable Attributes:

A responsible mature disposition, able to work under the instruction of a manager and effectively direct the activities of others. A personable disposition is required with the ability to maintain a flexible outlook.

Minimum Qualifications:

It is required that Supervisors have attained (or achieve in a reasonable time) the National Certificate in Cleaning and Caretaking (Level 2). A proven track record of the ability to lead is highly desirable; and prolonged relevant experience in cleaning or general maintenance is required.


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