Cleaning Operations Manager
4 weeks ago
Job Summary:
The Cleaning Supervisor will be responsible for leading cleaning services at facilities and participating in cleaning activities. This role requires strong leadership and communication skills to direct and manage the daily activities of cleaning personnel.
Key Responsibilities:
- Ensure shift work assignments are completed within allocated timeframes to the standard required by the client.
- Perform own cleaning tasks as required.
- Evaluate and report on the performance of individual cleaners, including quality, productivity, and conduct.
- Establish and maintain communication with OCS on-site personnel and administration.
- Conduct site inductions for new personnel, including correct use of PPE and health and safety requirements.
- Maintain on-the-job training routines for all cleaners and file relevant records.
- Evaluate and report on the use of cleaning products, materials, and equipment.
- Coordinate relief cleaners assigned by site management to stand in for absent team members.
- Perform other related work as required, including emergency work.
Health and Safety Responsibilities:
- Ensure the workplace is safe by checking for and reporting hazards through the use of Hazard Identification Form.
- Ensure compliance with correct use of PPE.
- Check all electrical equipment for current safety tags monthly and ensure the electrical register is up to date.
- Conduct monthly equipment checks of all equipment used by allocated team.
- Report all accidents to site management and ensure the Accident Register is completed.
- Assist with accident investigations.
- Conduct H&S Tool Box meetings regularly.
Required Knowledge, Skills, and Abilities:
- Knowledge of all applicable cleaning methods, materials, and equipment and related safety guidelines.
- Ability to monitor and report on the performance and conduct of staff.
- Ability to instruct cleaning staff in the performance of manual tasks requiring moderate physical strength.
- Knowledge of the correct use of applicable PPE.
- A thorough knowledge of the safe operation of all mechanical and electrical cleaning equipment utilised on site.
- Ability to complete daily cleaning checklists.
- Ability to establish and maintain good working relationships and communication with subordinates, other supervisors, management, and clients.
- Knowledge of evacuation procedures for all buildings within allocated area.
Required Attitudinal Disposition:
A responsible mature disposition, able to work under the instruction of a manager and effectively direct the activities of others. A personable disposition is required with the ability to maintain a flexible outlook.
Minimum Training and Experience:
It is required that Supervisors have attained (or achieve in a reasonable time) the National Certificate in Cleaning and Caretaking (Level 2). A proven track record of the ability to lead is highly desirable; and prolonged relevant experience in cleaning or general maintenance is required.
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