Restaurant Operations Director

22 hours ago


Haywards Heath, West Sussex, United Kingdom Lounge Full time
About the Role

We're seeking a skilled Restaurant Operations Director to lead our Lounge team. As an Executive Lounge Manager, you'll be responsible for delivering excellent customer experiences and driving team performance. With a focus on overseeing 14 great shifts, you'll take ownership of your Lounge and make it a great place to work and visit.

What We Offer
  • Overtime pay for extra hours worked.
  • Staff food on every shift.
  • 50% staff discount from day one.
  • Paid breaks.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Enhanced maternity and paternity pay after 2 years service.
  • A fantastic annual staff party - Loungefest.
  • Competitions and incentives, including an all-expenses-paid trip with one of our suppliers.
  • Company pension scheme.
  • Long service awards.
  • Wagestream.
  • The Licenced Trade Charity for support.
  • Opportunities for growth and career progression in a growing business.
  • Achievable bonuses.
  • Tips shared equally across the team, based on hours worked.
  • Christmas and Boxing Day off.
Your Skills and Experience

You'll have experience as a General Manager, Assistant Manager, Deputy Manager or Restaurant Manager, preferably in restaurants, bars, cafes or coffee shops. You'll be able to manage through clear KPIs and make informed decisions considering factors such as labour, stock, food safety requirements, customer sentiment and budget. You'll also have experience training and recruiting front-of-house teams, including servers and Assistant Managers. Ideally, you'll have some experience back-of-house and understand what makes kitchen teams click.



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