Customer Service Assistant

1 week ago


East Midlands, United Kingdom Birds Bakery Full time
Customer Service Representative - Sales
Birds Bakery is seeking a highly motivated and enthusiastic Customer Service Representative to join our sales team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining store standards, and contributing to sales growth. We are looking for someone who is passionate about delivering outstanding customer experiences and is willing to learn and grow with our business.

About the Role
- Provide exceptional customer service, responding promptly to customer queries and resolving issues efficiently
- Maintain a thorough understanding of our products and services, making recommendations to customers as needed
- Contribute to achieving sales targets through effective merchandising and visual displays
- Work collaboratively with colleagues to maintain a clean and organized store environment

Requirements
- Previous retail experience is an advantage but not essential
- Good standard of English and Maths

Benefits
- Competitive hourly rate: £44
- 4 weeks' holiday per year pro rata, increasing to 5 weeks after 5 years
- Bank holidays off
- Staff discount

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