Parts Sales Representative

4 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

At Volvo Group, we're shaping the future of sustainable transport solutions. As a Parts Sales Representative, you'll play a crucial role in making this vision a reality.

Main Responsibilities:

Take calls from customers inquiring about parts, locate and raise invoices across all depots to facilitate a smooth collection service. Prospect for new sales from current and potential customers.

Key Tasks:

Provide exceptional customer service, answering calls with a high level of professionalism.

Prospect current and potential parts customers, providing information on our goods, services, and current promotions.

Liaise with ASEs to introduce them to potential account customers.

Discuss the use and features of various parts with customers.

Process parts orders in line with company processes.

Raise parts quotes on enquiries.

Liaise with Depot parts teams to ensure customer expectations are met.

Discuss service or stock concerns with Depot Managers.

Assist with stock counts in depots when required.

Achieve sales targets as set by the Head of Aftermarket.

Requirements:

Key Skills:

Full UK driving licence.

Experience in customer-facing positions within vehicle parts.

Sales and target-driven.

Influencing others to buy additional parts.

Excellent telephone manner.

Effective communication at all levels, both written and verbally.

Numerical ability to work with part numbers.

Accuracy and attention to detail.

IT literate to work within company processes and systems.

Ability to work without supervision.

Team player.

What's in it for you?

Benefits:

25 days' holiday and rising with service.

Pension scheme up to 5% matched.

Healthcare Cash Back Scheme.

Employee discounts across retailers, cinemas, services, and more.

Employee discounts on Arval Contract Hire Cars.

We value your data privacy and therefore do not accept applications via mail.

Our values:

We believe in inclusion, diversity, and equity, allowing each of us to bring our full authentic self to work and thrive in a safe and supportive environment.

We're committed to removing barriers to entry, so even if you feel you may not meet every qualification, please apply and let us decide.

As part of Volvo Group, you'll be joining a global organization with almost 100,000 people empowered to shape the future of efficient, safe, and sustainable transport solutions.

We're eager to learn and grow, think as entrepreneurs, and are empowered and fairly recognized for our contribution.



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