Housekeeping Attendant

4 weeks ago


Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full time
Job Title: Housekeeping Turndown Attendant

Château de Mercuès is seeking a skilled and detail-oriented Housekeeping Turndown Attendant to join our team. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms are prepared to the highest standard, providing a comfortable and enjoyable experience for our guests.

Key Responsibilities:
  • Prepare guest rooms to the highest standard, including making beds, restocking linens and amenities, and ensuring that all areas of the room are clean and tidy.
  • Restock guest room supplies, including linens, amenities, and collaterals.
  • Engage with guests where required, providing a warm and welcoming service.
  • Report any maintenance deficiencies to the housekeeping manager.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements:
  • Previous experience in hotel housekeeping is desirable but not necessary.
  • Have a good eye for detail and a commitment to delivering high-quality results.
  • Be able to work effectively as part of a team and communicate effectively with colleagues and guests.
Benefits:
  • An additional share of service charge and tips every 2 months.
  • 28-day holiday including bank holidays.
  • Additional paid day off on your birthday.
  • Complimentary stay at the castle after 3 months' probation period successfully passed.
  • Training programmes via internal & external professionals and access to online training facilities.
  • Staff and family rates on hotel accommodation and discounts on food and beverage.
  • Recognition programmes.
  • Free uniform, meals whilst on duty and free parking.

Château de Mercuès is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a safe and inclusive work environment for all employees.



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